Hi, @Amine
The WPFTS Pro version you are using is very outdated. Please consider upgrading to 2.46.x which is the latest. It has a completely new indexing and searching algorithm and it should solve your issue.
Get WPFTS Pro today with 25% discount!
No search results after update
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Hi, we are running you plugin for years on the website of our customer www.scheiffele-schmiederer.de. After the last update, your plugin stated that the index has changed and we should-re-index - which we have done.
The indexing status now is:
Indexing Engine Status
● Idle
Records: 4225
...Ready for changes...
But the search doesn´t give any results at all.
Can you please help ASAP? -
I have re-indexed again and started to work again.
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@ibloom
Thank you, this is actually the thing which I would like to recommend you to do.