Hello and thank you for your fast response. We upped the max memory to 512
M but that did not resolve the issue. I think we need to go to the next step that you suggested.
Thank you
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Latest posts made by teri.sahm
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RE: 503 Service Temporarily Unavailable error after migration to new hostposted in Bugs and Fixes
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RE: 503 Service Temporarily Unavailable error after migration to new hostposted in Bugs and Fixes
One thing I forgot to mention is that we are only using the plugin to search for PDF documents within the media section of the site.
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503 Service Temporarily Unavailable error after migration to new hostposted in Bugs and Fixes
Hello,
We had to move our site to a new hosting server and the plugin no longer works correctly. We get a 503 Service Temporarily Unavailable error as the page times out looking for the search.
We did not have this issue prior to moving from the old host and I deactivated the plugin prior to migration and then activated it after migration and it did not work. I re-indexed the site but that did not help. All plugins have been deactivated but there is no conflict with other plugins. The theme has been updated to the current version but that did not help either.
Can you help me get the plugin working again?
Thank you!
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Sorry no posts match your criteriaposted in Recipes and Known Solutions
Hello,
We are having an issue with the plugin I have been unable to resolve. As we enter data into the search box, it comes up with an error message BEFORE we hit the "find" button. Once we click "find", it locates the item. This error is causing major confusion with the users because they think what they are searching for cannot be found. Our site operates by searching PDF documents in the media section exclusively so I am not sure if that is the issue.I would like to either remove or rename the error message so that users will not be confused. Attached is a screenshot of what I am referring to. Can you help?
